You may return most new, unopened items within 30 days of delivery for a full refund. We’ll also pay the return shipping costs if the return is a result of an error (you received an incorrect or defective item)
You should expect to receive your refund within two weeks of giving your package to the return shipper, however, in many cases it will be much sooner. This time period includes the transit time for us to receive your return from the shipper (3-5days), The time period for us to process your return once we receive it (1-2days), and the time it takes for your bank to process our refund request (5-7 days).
If you need to return an item, please contact me via email Jody@reggieroo.co.uk with your order number and details about the item you wish to return. We will respond with details on how to return the items from your order.
Please also read our terms and conditions